Organisation: Abarth Owners Club Sussex, Surrey & Hampshire Ltd
Contact: contact@aocssh.co.uk
Policy Version: April 2024
Abarth Owners Club Sussex, Surrey & Hampshire appreciate all orders made on our website and in person, as all proceeds contribute towards the clubs running. However, we recognise that there may be instances where you are dissatisfied with your purchase and wish to seek a solution.
Accessories, Stickers and Decals:
If you change your mind about your purchase, we provide a 14-day return policy on all accessories, stickers and decals. The items must be returned in a new, unused condition, and we request that you cover the cost of the return postage. If the item is faulty or damaged, we will offer a replacement or refund at no additional cost to you.
Clothing:
As our clothing is made to order, we are unable to offer refunds. If your item arrives damaged or faulty, please reach out to us so we can arrange for a replacement item to be sent.
Please note that our made to order process sometimes experiences delays during busy periods, so we kindly ask for your patience and allow up to a month for your clothing to be delivered.
Events:
Refunds for event tickets will only be issued in the event of cancellation, relocation, or rescheduling. Please note that refunds will not be provided if you change your mind or are unable to attend.
Contact us to make a request:
To request a refund, exchange, or report a missing or damaged item, please email us at contact@aocssh.co.uk with your order number. We aim to resolve issues as quickly as possible. Thank you for making a purchase and supporting Abarth Owners Club Sussex, Surrey & Hampshire.
This Refund Policy is subject to change, and any updates will be posted on our website.
